Contact us

Our nurse-led information line is free of cost and free of judgement. We’re here for you, whether you’re preparing for the years ahead or need us right now.

We’re here to help.

Give us a call

Any questions? Our specialist nurse-led team is available to help from 11am to 3pm, Monday to Friday.

Call 0800 999 2434

Write us an email

If you prefer to write down your questions in an email, we’ll aim to get back to you within 3 working days.

Email info@compassionindying.org.uk

Quick links

Order a living will (advance decision) pack

Our free template living will pack which has everything you need to help you complete it yourself at home. We’ll pop it in the post for you.

Order a notice of advance decision card

If you’ve already completed your advance decision (living will) form, we provide wallet-sized notice cards to keep with you in case of an emergency.

Sign in to your account

Continue making your living will (advance decision) online by signing into your existing account.

Get help if your relative’s wishes are not being respected

Our specialist, nurse-led team can give you the expert knowledge, skills and confidence to fight for the right care and treatment for your friend or relative.

Get help

Contact details

Our office is based in London: 181 Oxford Street, London, W1D 2JT

Our services are all phone-based so you can’t access support in person at this address. Please call or email if you need us.

Media enquiries

For media enquiries, call: 07929 731 181
Monday to Friday 9:30 to 5:30pm

Out of hours: 07725 433 025

Alternatively you can email:

Molly Pike, Media & Campaigns Officer
molly.pike@compassionindying.org.uk

Ellie Ball, Deputy Director of Communications:
ellie.ball@compassionindying.org.uk

Policy and research enquiries

For policy enquiries, please contact our Director of Policy and Research, Lloyd Riley: lloyd.riley@compassionindying.org.uk

Supporter queries

If you have questions about a donation, please contact our digital manager: zach.moss@compassionindying.org.uk