Work for us
Helpline Specialist Nurse
Role title: Helpline Specialist Nurse
Reporting to: Clinical Lead
Hours: 21 – 28 hours per week (3 – 4 days)
Length of contract: Permanent (subject to 6-month probationary period)
Salary: £38,090 – £52,735 pro rata based on skills, knowledge and experience. This reflects Compassion in Dying’s pay scales and is broadly reflective of bands 6 and 7 of the NHS Agenda For Change pay rates.
Main place of work: 181 Oxford Street (3rd Floor), London, W1D 2JT.
We operate a hybrid working model of remote and office working, with staff expected to attend our London office at least once a week. Flexible working requests are considered on an individual basis.
We are delighted to be expanding our clinical team and are looking for two dedicated and motivated nurses who can provide accurate, clear and practical verbal and written information and support.
Our nurse-led information line is a unique service, which helps to ensure people’s wishes are known and respected at the end of their lives. We do this through advance care planning and by helping people to make decisions about treatment and navigate the healthcare system. The service sits at the heart of the organisation. We listen to what people tell us and amplify their voices to drive changes to policy and healthcare practice. In 2023 we supported over 4,000 people and call volumes are increasing.
The successful candidate will have relevant clinical knowledge and experience alongside excellent communication skills, enabling them to convey complex information in a straightforward and sensitive way by phone and email. This is an exciting opportunity to contribute to the expansion of a growing information service which not only delivers direct support to people, but also drives improvements in practice. This is a new permanent position, with potential to develop within the role.
We are looking for two part-time nurses, three days per week, however our priority is finding the right people or person and therefore we would also consider one full-time position, or part time positions for a different number of days. Please state in your application how many days per week you wish to work.
Role purpose
- Respond to enquiries to Compassion in Dying’s information service, using your clinical knowledge to provide appropriate support and information.
- Promote patient choice and autonomy by enabling people to make informed decisions about their care and treatment now and in the future, or to advocate for those close to them.
- Give specialist information on advance care planning and support people to plan ahead and record their wishes for end-of-life treatment care, using your clinical experience to help them consider their preferences and priorities.
- Support the development of information for the public and professionals.
How to apply
To apply, please submit your CV, cover letter, and a completed equality and diversity monitoring form to tia.bush@compassionindying.org.uk.
Your cover letter should illustrate how you meet the criteria as set out in the job description.
- Application deadline: 5pm on Monday 6th January
- Interview date: week commencing 13th January
Download the full job description (PDF, 313KB)
Download the equality and diversity monitoring form (DOC, 48KB)