Information Line

If you have questions about your end-of-life rights, end-of-life care, Advance Decisions or Lasting Powers of Attorney, you can contact us on our Information Line.


Phone:  0800 999 2434   Email:


Available 11am to 3pm, Monday to Friday


Please note due to coronavirus our staff are working from home until further notice. We are still working normal office hours from 9am to 5:30pm, Monday to Friday but our Information Line service will only be open from 11am to 3pm. The office is closed on Bank Holidays.


For research enquiries please contact Lloyd:



For media enquiries please contact Ellie:



All other enquiries: